Why can't I reserve a court?
There may be several reasons why you can't reserve a court:
- Are you logged in? In order to reserve a court you must be logged into the system with your user name and password. If you look at the top
right corner of the screen and it has** Visitor Mode ** then you are not logged in.
- Have you exceeded the number of reservations allowed in a day? Your system administrator has established a limit of 1 reservations per day.
If you have reached this limit you cannot reserve another court on the same day.
- Have you exceeded the number of reservations allowed in a week? Your system administrator has established a limit of 2 reservations per week
(seven-day interval, not calendar week). If you have reached this limit you cannot reserve another court in the same seven-day window.
- Are you trying to reserve a court in the future? Your administrator has established a limit of 7 days
in advance. Trying to reserve more days than that in the future is not allowed.
How do I gain access to the Court Reservation System?
The Online Court Reservation System is available to all members of the club. Your ID is the same as your Key #. Your administrator will tell you the temporary password once your ID has been set up. You can leave it at that if you wish but we would not recommend it. Others will know your password and be able to change your court reservations. You can change your password at any time by clicking on the Change Password button on the Sign In page. By signing into the system with your own ID you can reserve courts under your own name and your reservation will be secure. Everyone will be able to see your reservation but no one will be able to change it. If you are a new member of the club then your ID will be established automatically as part of setting up your membership.
How do I change my password?
You can change your password at any time by going to the Sign In page and clicking on the Change Password button. You then type in your User ID, your old password, and then your new password twice and clicking on the Save Password button.
I forgot my password. What now?
If you forget your password you can call the Reservation Administrator at email@example.com to have it reset.
How do I reserve a court?
Reserving a court is simple. Just follow these three easy steps: 1. Using the reservation sheet, navigate to the day you want to reserve the court. 2. Move your mouse pointer over the block representing the court number and time you want to start your reservation and then click. 3. Complete the reservation form by checking the starting time (and correcting if wrong), select the reservation length and then click on the 'Make Reservation' button.